Automated Follow-Ups, Reviews, and Reminders for Local Businesses

One service. Set up once. Runs forever.

Built for local businesses and tradespeople.

How it runs
  1. A customer books in or gets a job done.
  2. They automatically get follow-ups, reminders, or review requests.
  3. When they're due back, they get a nudge to rebook.
  4. You don't do anything. It just runs.
The detail

How Automation Benefits You and Your Customers

Never Miss a Customer Again

From instant replies when you're on a job, to reminders that stop no-shows. We make sure every customer is looked after, even when you can't get to the phone.

  • Instant enquiry responses
  • Appointment reminders
  • Missed call follow-ups
  • Cancellation recovery
Your Business Today 09:14
Thanks for getting in touch! We're currently with a customer but we'll get back to you within the hour.
No problem, thanks!

Get More From Every Job

Every completed job is an opportunity, for a review, a referral, a repeat booking. We make sure none of them slip.

  • Automatic review requests
  • Aftercare follow-ups
  • Referral programs
Your Business Today 09:14
Hi Sarah, thanks for your visit yesterday! If you were happy, we'd really appreciate a quick Google review: [link]. Thanks! 😊
Done! Left you 5 stars ⭐

Bring Them Back

Customers who loved your work but just haven't thought to rebook. A simple nudge at the right time brings them back.

  • Rebooking reminders
  • Re-engagement messages
  • Birthday and seasonal offers
Your Business Today 09:14
Hi Sarah, it's been about 4 weeks since your last visit. Want to book in again? Just reply or book online: [link]
Yes please! Can I do Thursday?

The Stuff You Hate Doing

Invoices, reminders, compliance deadlines, keeping track of everything: the admin that eats your evening. Handled.

  • Invoice chasing
  • Compliance reminders
  • Daily business digests
  • Client onboarding
Your Business Today 09:14
Hi Sarah, just a reminder you've got an appointment tomorrow at 10am. See you there! Reply to reschedule.
Thanks for the reminder, see you then! 👍
The process

How It Works

Week 1

We get to know your business

We get to know your business, and where automation can help it thrive. No commitment, no tech-speak, just a look at where your time is going.

  • Quick chat about your business
  • You fill in a short discovery form
  • I identify where automation can help
Month 1

Up and running

Everything's up and running. The results speak for themselves. More reviews, fewer no-shows, and evenings that are actually yours again.

  • I build and test everything
  • You approve before it goes live
  • Your customers start getting followed up automatically
Year 1

You forgot it existed

That stuff that used to eat your time? You forgot it even existed. It just runs, quietly, in the background, and your business keeps growing.

  • Monthly health checks on your automations
  • We spot new opportunities together
  • Your business keeps growing on autopilot
FAQ

Common Questions

Do I need to be tech-savvy?

No. You fill in a short form, I do everything else. You won't need to learn any new tools or apps.

Will it work with my current setup?

If you've got email, a phone, or any kind of booking system, then yes. I work with what you already use.

What if I want to add more later?

Each automation is a separate project. Start with one, see the results, and add more whenever you're ready.

Not sure what fits your business?

Get in touch and we'll figure it out together.

Get in touch